About

FAQ

• Where is the store based?

  Wuhan, China

• How long will it take to receive my order?

  International shipping delivery times may vary between 2 and 8 weeks. It depending on many factors, such as weather, customs policy, efficiency of your local postal service, and so on.

• Can the order status be checked?

  Yes, all our orders have tracking numbers, you can track them anytime after shipped.

• Do you accept orders placed outside of the US?

  We sure do!
  Of course, due to the carrier's route problem, some countries cannot deliver. When you check out, if the shipping fee shown is not within a reasonable range, it means that the order cannot be shipped to your country/region.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.